Projects

Flexility – the card you can use for a bus or car

Flexility – the card you can use for a bus or car

Changing the way we approach travel can help us get to net-zero.
Solar-powered digital bus information arrives in Newcastle

Solar-powered digital bus information arrives in Newcastle

'E-ink' and live talking bus stop information displays installed in Newcastle.
Smart traffic corridor

Smart traffic corridor

Newcastle leading the way in using digital technology to tackle congestion.
Newcastle Helix District Energy Scheme

Newcastle Helix District Energy Scheme

Providing low-carbon District Energy to this flagship city-centre quarter
Securing our energy networks

Securing our energy networks

A new lab will allow researchers to put the electricity grid through its paces, simulating events like power cuts due to severe weather.
PYRAMID real-time platform for flood risk assessment

PYRAMID real-time platform for flood risk assessment

Developing a digitally-enabled environment that benefits policymakers, businesses, communities and individuals.
Sharing data to support a safe return to the city centre

Sharing data to support a safe return to the city centre

When social distance guidance and measures were introduced in 2020, citizen concerns about how congested the city centre is led to the Council working with partners to develop an innovative online information portal.
Citylife Line emergency support in Covid-19 lockdown

Citylife Line emergency support in Covid-19 lockdown

Citylife Line is an emergency support service set up by Newcastle City Council to help the city’s residents with resource shortages following implementation of the Covid-19 lockdown.
Electronic referral to improve medicine adherence and safety

Electronic referral to improve medicine adherence and safety

An online data management system was used to improve community-scale pharmacy management. Evidence shows that ...
Connected homes as living labs for energy management technologies

Connected homes as living labs for energy management technologies

55 homes in Newcastle have been fitted with equipment to become living labs for the energy sector.
Digital assistants support adults to keep active at home

Digital assistants support adults to keep active at home

During Covid-19 restrictions, adults with additional support needs were spending much of their time indoors and becoming inactive.
Rapid deployment of in-home connectivity for digitally excluded citizens

Rapid deployment of in-home connectivity for digitally excluded citizens

Newcastle City Council Reablement Service supports adults who have experienced a life change to live independently in their own homes.
Single source of intelligence on land ownership

Single source of intelligence on land ownership

Newcastle City Council hosts over 600 datasets on land asset ownership and responsibility.
Clean Air Zone to tackle air pollution

Clean Air Zone to tackle air pollution

Across the country poor air quality is linked to around 40,000 early deaths a year, including hundreds across Gateshead, Newcastle and North Tyneside.
Digital transformation of planning services

Digital transformation of planning services

In August 2020, the UK Government released the planning white paper, which set out a shift towards a more digital system.
Hinterland: from smart cities to smart regions

Hinterland: from smart cities to smart regions

Seeking to increase capacity and raise awareness of IoT (Internet of Things) technology in rural landscapes.
Chatbots to improve frontline services

Chatbots to improve frontline services

Newcastle City Council has been using Microsoft’s BOT Framework to develop automated bots that can improve the speed of service provision.
Routing algorithms to optimise parking beats

Routing algorithms to optimise parking beats

Newcastle City Council’s parking service needed to secure operational savings of £2.5m over the next three financial years.
Data analytics to improve council tax collection rates

Data analytics to improve council tax collection rates

From 2020 onwards, Newcastle City Council’s services will be almost entirely dependent on the funding provided by Council Tax and business rates.
Cargo carrying robots to promote a healthy lifestyle

Cargo carrying robots to promote a healthy lifestyle

A team is testing robots at NICA to study human experiences, interactions, and explore user acceptance.
Digital prescribing for falls prevention in reablement services

Digital prescribing for falls prevention in reablement services

NCC’s Reablement service supports adults who have experienced a life change to improve their ability or confidence to live independently in their own home.
Low vibration and low carbon grounds maintenance equipment

Low vibration and low carbon grounds maintenance equipment

Hand-Arm Vibration Syndrome (HAVS) can arise from prolonged use of combustion engine powered hand tools such as lawnmowers, leaf blowers, strimmers and hedge trimmers.
Research to understand the spread of COVID-19 on public transport

Research to understand the spread of COVID-19 on public transport

TRACK (Transport Risk Assessment for Covid Knowledge) is a multidisciplinary project designed to address knowledge gaps around COVID-19 transmission on public transport.
Visualisation of parking data

Visualisation of parking data

Newcastle City Council’s parking team needed to evaluate technology solutions to offer a “cashless” service 
Citywide rollout of cashless parking payment services

Citywide rollout of cashless parking payment services

The Council needed to determine the most effective combination of cashless solutions for off-street and on-street parking locations.
Smart sensors to prevent flooding incidents

Smart sensors to prevent flooding incidents

Sewer and highway drainage issues cause more than 20 per cent of Newcastle’s flooding incidents.
E-scooter trial to reduce congestion and improve air quality

E-scooter trial to reduce congestion and improve air quality

To reduce congestion, 250 scooters will be available for hire in locations across the city.
Smart parking sensors at Newcastle Helix

Smart parking sensors at Newcastle Helix

Parking sensors and re-designation of parking bays around the Helix will generate additional revenue and improve parking availability throughout the area. 
Preparing for the digital switchover of telecare services

Preparing for the digital switchover of telecare services

By 2025, analogue telephone services will be switched off as the UK’s telecom infrastructure is upgraded to digital connectivity. ​
Paperless parking permits

Paperless parking permits

Newcastle's solution to improve service efficiency and customer service for approximately 35,000 residential and commercial parking permits.
Living lab for naturally engineered flood defence systems

Living lab for naturally engineered flood defence systems

The UK’s largest testbed for sustainable drainage systems is providing a blueprint for how our cities should be designed in the future in order to reduce the risk of flooding.
Electric buses in Newcastle and Gateshead

Electric buses in Newcastle and Gateshead

Capable of all-day service with a single overnight charge, Voltra electric buses have entered service.
Future homes development on Newcastle Helix

Future homes development on Newcastle Helix

A new idea for an affordable, sustainable homes project will build a community of 66 homes on a site on Buckingham Street within easy walking distance of the city centre’s shops, cafes and restaurants.
Sustainable heat pump pilot

Sustainable heat pump pilot

E.On has secured £3.9 million to install heat pumps around Newcastle.
ANPR cameras mounted on e-bikes for parking enforcement

ANPR cameras mounted on e-bikes for parking enforcement

Automatic Number Plate Recognition (ANPR) technology enables officers to cover beats more efficiently.
Electrifying the Council’s fleet

Electrifying the Council’s fleet

Newcastle City Council needed to finalise plans for a six-year fleet renewal programme.
Mobile data integration for efficient parking enforcement

Mobile data integration for efficient parking enforcement

Newcastle City Council trialled new ticket machines, allowing motorists to pay by card for car parking sessions at two city-centre, multi-storey car parks.
Smart sensors manage public bins and waste collection

Smart sensors manage public bins and waste collection

Newcastle's award-winning smart bins use ultra-sounds sensors to monitor fill levels.
Children help redesign a healthier, ecofriendly Newcastle

Children help redesign a healthier, ecofriendly Newcastle

Over 200 children from Newcastle worked with researchers from the Open Lab to gather evidence - using their senses - and make a case for improving their local neighbourhood.
Smart sensors to transform how buildings are designed and lived in

Smart sensors to transform how buildings are designed and lived in

A study of seven apartments using sensors to monitor a multitude of factors could lead to changes in how homes are designed.
Making open data work for communities

Making open data work for communities

Open Lab created a platform giving non-experts easy access to open data at-a-glance.
Make Place open source survey tool

Make Place open source survey tool

A versatile tool used by researchers in community-based projects to map issues, opportunities, resources and points of interest.
IoT showcase creates “Britain’s smartest street”

IoT showcase creates “Britain’s smartest street”

Internet of Things (IoT) sensors were installed in the Mosley Street area to control and monitor intelligent lighting, smart parking, waste management, air quality, and road maintenance.
Virtual taxi rank concept to reduce congestion

Virtual taxi rank concept to reduce congestion

With fewer taxi parking spaces and the creation of a Clean Air Zone, the virtual taxi rank is an innovative alternative using new technologies.
Let’s Talk Parks: creating collaborative spaces

Let’s Talk Parks: creating collaborative spaces

The Open Lab conducted consultations with more than 3000 participants to shape the future of public parks.
Free Public Wi-Fi in Newcastle and Gateshead

Free Public Wi-Fi in Newcastle and Gateshead

Free Wi-Fi launched in Newcastle and Gateshead