Flexility – the card you can use for a bus or car
Changing the way we approach travel can help us get to net-zero.
Solar-powered digital bus information arrives in Newcastle
'E-ink' and live talking bus stop information displays installed in Newcastle.
Smart traffic corridor
Newcastle leading the way in using digital technology to tackle congestion.
Newcastle Helix District Energy Scheme
Providing low-carbon District Energy to this flagship city-centre quarter
Securing our energy networks
A new lab will allow researchers to put the electricity grid through its paces, simulating events like power cuts due to severe weather.
PYRAMID real-time platform for flood risk assessment
Developing a digitally-enabled environment that benefits policymakers, businesses, communities and individuals.
Sharing data to support a safe return to the city centre
When social distance guidance and measures were introduced in 2020, citizen concerns about how congested the city centre is led to the Council working with partners to develop an innovative online information portal.
Citylife Line emergency support in Covid-19 lockdown
Citylife Line is an emergency support service set up by Newcastle City Council to help the city’s residents with resource shortages following implementation of the Covid-19 lockdown.
Electronic referral to improve medicine adherence and safety
An online data management system was used to improve community-scale pharmacy management. Evidence shows that ...
Connected homes as living labs for energy management technologies
55 homes in Newcastle have been fitted with equipment to become living labs for the energy sector.
Helping communities use sensors to solve local issues
SenseMyStreet is a toolkit that enables local communities to commission sensors that collect environmental data about their street.
Strengthening data analyst skills to optimise battery systems
Working with NICD, Connect Energy wanted data insights about second-life EV batteries
Digital assistants support adults to keep active at home
During Covid-19 restrictions, adults with additional support needs were spending much of their time indoors and becoming inactive.
Rapid deployment of in-home connectivity for digitally excluded citizens
Newcastle City Council Reablement Service supports adults who have experienced a life change to live independently in their own homes.
Single source of intelligence on land ownership
Newcastle City Council hosts over 600 datasets on land asset ownership and responsibility.
Clean Air Zone to tackle air pollution
Across the country poor air quality is linked to around 40,000 early deaths a year, including hundreds across Gateshead, Newcastle and North Tyneside.
Digital transformation of planning services
In August 2020, the UK Government released the planning white paper, which set out a shift towards a more digital system.
Hinterland: from smart cities to smart regions
Seeking to increase capacity and raise awareness of IoT (Internet of Things) technology in rural landscapes.
Chatbots to improve frontline services
Newcastle City Council has been using Microsoft’s BOT Framework to develop automated bots that can improve the speed of service provision.
Routing algorithms to optimise parking beats
Newcastle City Council’s parking service needed to secure operational savings of £2.5m over the next three financial years.
Data analytics to improve council tax collection rates
From 2020 onwards, Newcastle City Council’s services will be almost entirely dependent on the funding provided by Council Tax and business rates.
Cargo carrying robots to promote a healthy lifestyle
A team is testing robots at NICA to study human experiences, interactions, and explore user acceptance.
Digital prescribing for falls prevention in reablement services
NCC’s Reablement service supports adults who have experienced a life change to improve their ability or confidence to live independently in their own home.
Low vibration and low carbon grounds maintenance equipment
Hand-Arm Vibration Syndrome (HAVS) can arise from prolonged use of combustion engine powered hand tools such as lawnmowers, leaf blowers, strimmers and hedge trimmers.
Research to understand the spread of COVID-19 on public transport
TRACK (Transport Risk Assessment for Covid Knowledge) is a multidisciplinary project designed to address knowledge gaps around COVID-19 transmission on public transport.
Visualisation of parking data
Newcastle City Council’s parking team needed to evaluate technology solutions to offer a “cashless” service
Citywide rollout of cashless parking payment services
The Council needed to determine the most effective combination of cashless solutions for off-street and on-street parking locations.
Smart sensors to prevent flooding incidents
Sewer and highway drainage issues cause more than 20 per cent of Newcastle’s flooding incidents.
E-scooter trial to reduce congestion and improve air quality
To reduce congestion, 250 scooters will be available for hire in locations across the city.
Smart parking sensors at Newcastle Helix
Parking sensors and re-designation of parking bays around the Helix will generate additional revenue and improve parking availability throughout the area.
City listening: mining social media with advanced linguistics and AI
Sentiment+ is an online social listening tool developed by Wordnerds for Newcastle Council to monitor and measure online opinions of city residents.
Preparing for the digital switchover of telecare services
By 2025, analogue telephone services will be switched off as the UK’s telecom infrastructure is upgraded to digital connectivity.
Paperless parking permits
Newcastle's solution to improve service efficiency and customer service for approximately 35,000 residential and commercial parking permits.
Living lab for naturally engineered flood defence systems
The UK’s largest testbed for sustainable drainage systems is providing a blueprint for how our cities should be designed in the future in order to reduce the risk of flooding.
Electric buses in Newcastle and Gateshead
Capable of all-day service with a single overnight charge, Voltra electric buses have entered service.
Co-designing the future of the Metro
Research generated through Metro Futures informed a successful £362m bid to the Department for Transport for a fleet of new Tyne and Wear Metro trains.
Future homes development on Newcastle Helix
A new idea for an affordable, sustainable homes project will build a community of 66 homes on a site on Buckingham Street within easy walking distance of the city centre’s shops, cafes and restaurants.
Sustainable heat pump pilot
E.On has secured £3.9 million to install heat pumps around Newcastle.
ANPR cameras mounted on e-bikes for parking enforcement
Automatic Number Plate Recognition (ANPR) technology enables officers to cover beats more efficiently.
Electrifying the Council’s fleet
Newcastle City Council needed to finalise plans for a six-year fleet renewal programme.
Mobile data integration for efficient parking enforcement
Newcastle City Council trialled new ticket machines, allowing motorists to pay by card for car parking sessions at two city-centre, multi-storey car parks.
Smart sensors manage public bins and waste collection
Newcastle's award-winning smart bins use ultra-sounds sensors to monitor fill levels.
Children help redesign a healthier, ecofriendly Newcastle
Over 200 children from Newcastle worked with researchers from the Open Lab to gather evidence - using their senses - and make a case for improving their local neighbourhood.
Smart sensors to transform how buildings are designed and lived in
A study of seven apartments using sensors to monitor a multitude of factors could lead to changes in how homes are designed.
Making open data work for communities
Open Lab created a platform giving non-experts easy access to open data at-a-glance.
Make Place open source survey tool
A versatile tool used by researchers in community-based projects to map issues, opportunities, resources and points of interest.
IoT showcase creates “Britain’s smartest street”
Internet of Things (IoT) sensors were installed in the Mosley Street area to control and monitor intelligent lighting, smart parking, waste management, air quality, and road maintenance.
Virtual taxi rank concept to reduce congestion
With fewer taxi parking spaces and the creation of a Clean Air Zone, the virtual taxi rank is an innovative alternative using new technologies.
Let’s Talk Parks: creating collaborative spaces
The Open Lab conducted consultations with more than 3000 participants to shape the future of public parks.
Free Public Wi-Fi in Newcastle and Gateshead
Free Wi-Fi launched in Newcastle and Gateshead