Wordnerds
Meaningful insights for the best customer experience.
Wordnerds helps brands make better strategic decisions with an objective, accurate, and actionable understanding of what customers and employees are really saying.
Their software platform combines advanced linguistics and machine learning to process large sets of social listening data and provide actionable sentiment analysis. The software can even track market trends or shifts in behaviour, helping users to understand when and how they are best managing their brand.
Projects
City listening: mining social media with advanced linguistics and AI
Sentiment+ is an online social listening tool developed by Wordnerds for Newcastle Council to monitor and measure online opinions of city residents.
